Companies in Canada remain cautious about hiring. Some firms are bringing in temporary professionals to help existing staff maintain productivity and meet fluctuating business demands. Organizations are hiring full-time employees only when there is a demonstrated ongoing need.

Hiring companies seek experienced administrative professionals who can take on expanded roles, support multiple managers and departments, and require little training. In addition, support staff who can cross-train colleagues to boost skill levels are highly valued.

Skills and Attributes in Demand in Canada

• Multilingual abilities – Hiring managers, particularly in Quebec and Ontario, want administrative professionals fluent in both English and French. Multilingual abilities are especially important for customer service/call centre positions.
• Industry experience – Employers look for applicants with a background in their respective industries to ensure prospective new hires can make immediate contributions to the company.
• Technical skills – Administrative professionals with expertise in Microsoft Outlook, Word and Excel are in high demand. In addition, some employers seek applicants with proficiency in Microsoft Project and Access.

Key Market Hiring Trends

Below is an overview of the positions in demand and fastest-growing industries in key markets:

Greater Toronto Area

Ottawa

Winnipeg

Calgary

Edmonton

Metro Vancouver