Small to Midsized Business Guide #2

Going the extra mile. It’s what distinguishes a great customer experience from an average one and sets a company apart from its competitors. This guide provides advice to help small and midsize business owners build a service culture within their organization by hiring the right people and further developing their current staff.

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Workplace Redefined

Find out how economic conditions have changed employee attitudes and affected different generations of workers. This report is based on a North American survey that compares the similarities and differences among Gen Y, Gen X and baby boomers. It also provides timely advice to recruit and retain employee teams of all generations.

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Small to Midsized Business Guide

As economic conditions change, are you prepared? This guide provides timely advice to help small and midsize business owners motivate and retain crucial talent. It highlights how progressive small businesses are keeping their teams productive and loyal as the economic cycle shifts and offers tips to help your firm prepare for growth.

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Your Secret to Success: Today's Super Admin

Learn how administrative professionals can take on more responsibilities to help propel their companies forward, based on research from OfficeTeam and the International Association of Administrative Professionals.

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2010 Salary Guide

The definitive resource for those hiring – and being hired – in the administrative field. The 2010 Salary Guide features projected starting salary ranges for more than 55 administrative positions, as well as an overview of current hiring trends, management advice and a glossary of job descriptions.

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Recognize Results: Drive Success Through Employee Recognition

Discover how employee recognition plays an integral role in increasing productivity and improving an organization’s bottom line, based on research from OfficeTeam and the International Association of Administrative Professionals.

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The 2009 EDGE Report

Get a sneak preview of the post-recession job market. The 2009 EDGE Report is based on an annual survey of employers and employees by Robert Half International and CareerBuilder. The report features how to gear up for smart hiring when the economy rebounds, the fields and types of positions most poised for growth, anticipated trends in compensation and benefits, and more.

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Cost-Effective Staffing

In this report, we discuss how companies can develop flexible workforce management and staffing strategies, outlining the steps necessary to maximize human resources and sustain business growth in today's economy.

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The 30 Most Common Mistakes Managers Make in an Uncertain Economy

A challenging economy puts every manager’s skills to the test. This guide helps company leaders navigate tough times by outlining 30 common pitfalls and how to avoid them. The information falls into four categories: morale and retention; productivity; innovation and risk-taking; and building business. This guide helps managers learn from mistakes companies have made during previous recessions to build strong teams that can weather any economic storm and emerge prepared for the inevitable upturn.

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What Millennial Workers Want: How to Attract and Retain Gen Y Employees

A growing number of companies are focusing on recruiting members of Generation Y, also know as the Millennial Generation, because they know this sizable group of professionals will become an increasingly vital segment of the workforce as baby boomers begin to retire. This new white paper offers insights based on an in-depth study of Generation Y by Robert Half International and Yahoo! HotJobs and provides specific strategies your company can implement to position itself as an employer of choice to Gen Y workers.

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Changing Places, Changing Faces

Discover how recent shifts in the workplace, such as technological advances, diversity and globalization, are impacting administrative professionals and employers, based on research from OfficeTeam and the International Association of Administrative Professionals.

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Word/Excel Quick Reference Guide Combo

This compact reference tool will provide you with the information you need to navigate through the latest versions of these popular Microsoft software applications.

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How to Select and Work With a Temporary Staffing Firm

Learn essential points to consider when choosing a staffing firm. This booklet also provides tips for guiding interim staff through assignments to ensure optimal results.

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Staffing Firm

How to Hire Smart

Get the advice you need to minimize hiring mistakes. This booklet will teach you how to find good candidates, evaluate resumes, interview prospects, check references and close the deal.

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Fitting In, Standing Out and Building Remarkable Work Teams

OfficeTeam partnered with the International Association of Administrative Professionals and HR.com to survey support staff and HR managers about work environments, skills, training and recognition. The findings and corresponding advice in this booklet help administrative professionals fit in and flourish at their companies, and help managers build effective work teams.

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Office of the Future: 2020

Do you ever wish you could have 20/20 vision to the future? Do you think you're prepared for what lies ahead in the workplace? OfficeTeam recently embarked on an ambitious research project to identify key trends and technologies shaping the administrative profession. This guide includes important research findings that will impact the profession, new administrative roles likely to evolve in the next 10 to 15 years and the six skills necessary for career success.

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Secrets to Retention: What Matters Most to Administrative Professionals

Administrative professionals offer the essential support businesses need, but how well are organizations themselves supporting their administrative staff? OfficeTeam and the International Association of Administrative Professionals (IAAP) have combined resources to create this guide to effective retention practices, based on IAAP's 2005 Profile of Administrative Professionals.

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Making It Click: How managers and administrative professionals view their relationships - and what they do to make them successful

This guide, based on surveys and interviews conducted by OfficeTeam and the International Association of Administrative Professionals (IAAP), provides a snapshot of how administrative staff and their managers view their respective roles and how they "make it click." The guide also profiles business leaders to learn how they maximize relationships with their assistants.

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Earn Recertification Credit

We offer over a dozen free, live presentations that qualify for recertification credit to keep you and your employees up to date on issues and trends impacting the administrative profession. If you would like an OfficeTeam representative to deliver a presentation to your company or professional group, please contact your nearest OfficeTeam location at 1.800.804.8367.